Your Questions, Answered

Yes. Customization options are available for our Enterprise package, allowing us to tailor solutions to your specific needs. For other packages, reach out, and we’ll discuss how we can best accommodate your requirements.

Yes, except for the Seed package. The Growth package includes a monthly audit of 5 pages, Scale offers audits of 20 pages with on-page and off-page enhancements, and Enterprise provides fully customized SEO services.

Yes, you can upgrade anytime as your content needs increase. Many clients start with the Seed package and move to Growth or Scale as they expand.

Spark delivers 3-4 times more content at a 90-97% lower cost than traditional agencies. Leveraging AI and efficient processes, we provide high-quality content at a fraction of the usual price.

Typically, you’ll start seeing results by the third week of working with Spark, with growth continuing as we optimize your campaigns.

We provide weekly check-ins to discuss progress and make adjustments as needed, plus a detailed monthly report at the end of each month. You can also request reports at any time. Metrics tracked vary based on your goals, including brand awareness, social media engagement, website traffic, and SEO performance.

No, Spark does not offer refunds. We operate with highly competitive pricing, and onboarding requires a significant commitment of time, talent, and resources, which prevents us from offering refunds.

No, there’s no cancellation fee. We simply ask for a 30-day notice to allow us to reassign the talent dedicated to your project to another client, ensuring our team’s workflow remains smooth and efficient. Any completed work within this period will be billed accordingly.

If you switch packages mid-month, we’ll prorate the charges based on the days you used each package. For example, if you start the month on the Scale plan ($10,000) and switch to the Growth plan ($3,000) halfway through, you’ll be billed for 15 days at the Scale rate and 15 days at the Growth rate. Moving forward, the new package rate will apply in full from the next billing cycle.

Yes, you can pause your subscription with a 30-day notice. This notice period allows us to reassign the talent working on your project to ensure they remain engaged. Please note that while we’ll make every effort, we can’t guarantee the same team will be available when you resume, as they may be allocated to other projects in the meantime. Your billing cycle will be adjusted accordingly.

No, all costs are transparent. Additional charges for custom requests are discussed and approved in advance, so there are no surprises.

Simply inform your assigned Sparkler about the change. If it’s mid-month, we’ll prorate your charges based on the days spent on each package, so you’ll only pay for what you use.

Spark's pricing is competitive because we leverage AI-driven tools and a highly efficient, global team to deliver high-quality content at a fraction of the cost of traditional agencies. By automating content production and optimizing processes, we reduce overhead and pass those savings on to you.

At Spark, billing is handled on a monthly basis. Once you select a package, your billing cycle begins on the date you sign up, and you will be billed on the same date each month. If you upgrade or downgrade in the middle of a billing cycle, we’ll adjust your invoice to reflect the change, charging for the days you used the previous package and applying the new package price for the remaining days of the month.